Strategic Plan

At Chattanooga College, our Strategic Plan reflects a shared commitment to shaping the future of education and opportunity. Developed through the insights and collaboration of our faculty, staff, leadership, and students, this plan serves as a guiding vision for how we grow, innovate, and serve. It defines the priorities that direct our work, the investments that strengthen our programs, and the partnerships that expand our impact. Through our strategic themes and goals, Chattanooga College commits to continually advancing educational excellence, empowering students to achieve meaningful careers, and evolving our practices to meet the changing needs of our communities and the healthcare professions we support.

Mission, Vision & Values

MISSION 

We are committed to the principle of “helping students to help themselves”. By providing an appropriate educational and motivational atmosphere, we help develop proficiency and professionalism. We use advanced and innovative teaching methods and technology. Our priority is to prepare technically competent, committed students for entry into their chosen fields and, additionally, to help the development of confidence based on individual achievement.

Our goal is to prepare the graduate to perform with competence in today’s workforce. Our objective is to help students build a comprehensive base of knowledge and proficiency, thereby enabling each graduate to be productive and efficient in today’s business and technical environment. Further, by continuous assessment and improvement of our programs, the college will continue to offer educational programs that reflect current and future business and community needs.

VISION

Chattanooga College provides student-centered, career-focused that expands access, increases opportunity, promotes affordability, and drives upward mobility for the communities we serve.

Chattanooga College will become a recognized regional university and workforce leader and a future Carnegie-designated School of Opportunity known for:

  • Expanding access to underserved populations
  • Producing strong completion and licensure outcomes
  • Delivering high return on investment for students
  • Advancing graduates into meaningful, upwardly mobile careers

VALUES

  • Student-Centered – Every policy, resource, and innovation begins with student success.
  • Access-Driven – We remove barriers to entry and persistence.
  • Outcome-Focused – Completion, licensure, employment, and wage gain matter.
  • Affordable Excellence – High-quality programs delivered responsibly and sustainably.

Mission Fulfillment Reports

2025-26 Will be posted as fulfilled

2025-31 Themes, Goals & Key Performance Indicators

Chattanooga College Strategic Plan

Chattanooga College 2025–31 Strategic Plan Themes & Goals

Chattanooga College Mission: Chattanooga College prepares students for meaningful careers in healthcare through career-focused education that empowers individuals, strengthens communities, and meets the evolving needs of the healthcare workforce.

Mission Fulfillment: Chattanooga College evaluates mission fulfillment through measurable outcomes that reflect student success, workforce readiness, and institutional effectiveness. The College monitors key indicators such as access and affordability, student retention and completion, licensure and certification performance, and graduate employment in healthcare professions. These indicators ensure that Chattanooga College remains focused on empowering students and strengthening the communities we serve.

Theme 1:
Access & Affordability
Increase enrollment among first-generation college students.
Maintain program costs below regional private college competitors.
Expand scholarship opportunities, employer tuition partnerships, private lending, and tuition assistance programs.
Increase flexible learning delivery models including hybrid, online, evening, accelerated, and competency-based pathways.
Theme 2:
Student Success & Program Excellence
Increase on-time graduation and program completion rates.
Achieve licensure examination pass rates that exceed national benchmarks.
Increase graduate wage gains and career advancement outcomes.
Maintain and expand programmatic accreditation across eligible programs.
Theme 3:
Student-Centered Infrastructure
Improve student satisfaction through continuous feedback and improvement initiatives.
Expand early-alert and intervention systems to support at-risk students.
Increase simulation labs, hands-on training environments, and clinical partnerships with healthcare and industry organizations.
Theme 4:
Future-Focused Institutional Growth Infrastructure
Expand the college through multi-campus development and new learning locations.
Develop new academic programs aligned with regional workforce needs and labor market demand.
Invest in faculty development and instructional design innovation.
Strengthen program advisory partnerships with employers, healthcare systems, and industry leaders.

Theme 1

Access & Affordability

First-Generation Enrollment

Increase enrollment of first-generation students.

KPI Standard2%
Target4%
Costs Below Competitors

Maintain student program costs below regional private competitors.

KPI Standard70%
Target90%
Funding Expansion

Expand scholarship, private loans, employer sponsorship, and tuition assistance pipelines.

KPI% of tuition non-Title IV
Standard85%
Target75%
Delivery Flexibility

Increase flexible delivery (hybrid, online, evening, accelerated, competency).

KPI% of courses in traditional on-ground format
Standard25%
Target15%

Theme 2

Student Success & Program Excellence

On-Time Graduation

Increase on-time graduation rates.

KPIOn-Time Graduation Rate
Licensure Pass Rates

Increase licensure exam pass rates (NCLEX, ARRT, etc.).

StandardState Standard — NCLEX · ARRT · ARDMS
Target30 basis points above national average — NCLEX · ARRT · ARDMS
Increased Wages

Drive wage gains through graduation.

KPIWage gain from pre-enrollment; 12 months from graduation
Standard20%
Target40%
Programmatic Accreditation

Maintain programmatic accreditation (CCNE, JRCERT, CAPTE, etc.).

KPI% of programs with programmatic accreditation
Standard75%
Target90%

Theme 3

Student-Centric Infrastructure

Support Services

Scale support services to match enrollment growth.

KPIStudent Satisfaction (term-based surveys + NPS model)
Standard77.5%
Target92%
At-Risk Students

At-risk students remedied.

Standard65%
Target80%
Expansion

Expand simulation, labs, and clinical partnerships.

Standard5 annually
Target10 annually

Theme 4

Future-Focused Institutional Growth

Fiscal Discipline

Support expansion while maintaining fiscal discipline.

KPIProgram development or revision aligned with labor market data
Standard2 annually
Target4 annually
Development & Design

Invest in faculty development and instructional design.

Standard7% budget increase annually
Target14% budget increase annually
Advisory Implementations

Program advisory initiatives implemented.

Standard1
Target2

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